Shaun Garrett brings many years of experience in marketing and business development. As a former business owner and entrepreneur, he founded LeadBay.com in 1996 an inbound/outbound call center for the mortgage banking industry. While at LeadBay he perfected a lead generation platform in which case dispersed qualified consumer leads via the internet nation wide. LeadBay became the 3rd largest call center in the United States before being acquired in 2003. In 2005 Shaun joined KTGY Group an architecture and planning firm assisting with national recruiting before joining forces with Craig Chinn and KTGY’s retail division. It was then that Chinn and Garrett perfected a direct marketing approach for retail surpassing the competition and taking the KTGY retail division to record volume in revenue in just 4 years. ” I truly feel the telephony and direct marketing applications we use at Architecture Design Collaborative ultimately brings us closer to our clients, thus making them feel like they came to the right place the first time”, says Garrett.